FAQs
About Our Granola
You will find Back Roads all across the US in natural & organic health food stores, food coops, and independent grocers with 1 to 20 locations. You will also find us in all Whole Foods on the east coast ~ NY, NJ and the New England states.
If you know of a store near you that would be a good fit with Back Roads granola, let us know. We’d be happy to reach out to any and all stores and markets across the country. REQUEST A STORE
Back Roads Granola is shipped fresh out of the oven. Shelf life is 12 months. We recommend storing our granola in the bag it’s in or, in glass jars with tight fitting lids. Do not refrigerate or freeze our granola. It will take the crunchiness out of it. Store away from light and heat. A cool cupboard is ideal.
While oats are gluten-free by nature, they’re often cross-contaminated during processing. Contamination can occur when gluten free oats are processed in close proximity to crops containing gluten. Our oats are certified gluten-free, indicating that no cross-contamination has occurred.
Yes, we can, and just launched our Almond Crunch granola, which is unsweetened with no oil.
YES! Back Roads lightly sweetens our granolas to enhance flavor, using only pure maple syrup (no refined cane sugar). Sugar content for Back Roads Granola flavors is 5 grams (or less) per 1/3 cup serving. Additionally, our Ancient Grains granola is completely unsweetened, with no added sugar, and our new flavor, Almond Crunch, is completely sugar-free.
Yes! All of our packaging is BPA Free.
We and all our organic suppliers are audited annually by our regional USDA-approved Organic certifying agent. In our case it is VOF (Vermont Organic Farmers). Each one of our ingredients is audited and in turn each one of our vendors is audited by their certifying agency to confirm that no synthetic chemicals (such as chlormequat) have been used on the crop, soil, or harvest. We go beyond this with our Glyphosate-free certification, but as yet there isn’t a commercially available test for Chlormequat. With that being said, should these results be verified by the wider scientific community and testing becomes available, Back Roads would surely be at the front of the queue to prove our quality to our consumers with yet another certification.
You may notice a mix of packaging on your recent orders. We are in the process of rolling out updated packaging and transitioning through existing inventory. During this period, product packaging may vary, but the granola inside remains the same high-quality recipe you know and love.
Thank you for your patience and continued support as we make this exciting update.
Effective February 1st, 2026, please note that you will see a price adjustment reflected on your orders.
Like many small food producers, we continue to experience higher costs across ingredients, packaging, shipping, and general operations. This pricing adjustment allows Back Roads Granola to maintain the quality, sourcing standards, and care that go into every batch we make.
We are deeply grateful for your continued support and loyalty. If you have any questions about this change, please do not hesitate to reach out.
We recently adjusted the pricing of our Just Oats products to reflect higher ingredient and packaging costs, as well as continued increases in freight and labor.
Our Just Oats are Certified Organic, Gluten and Glyphosate-Free, a combination that very few oats on the market can claim. These certifications require extensive testing, premium sourcing, and strict quality controls, ensuring purity, safety, and exceptional quality for our customers.
We truly appreciate your continued support of our family business and the values we stand for.
Order Questions
Call us at 802.579.1135 or send us an email. Every call and email we receive is personally answered by a member of our friendly & knowledgeable sales team. We’re here to assist you!
We ship 99% of orders the day we receive them. Shipping hours are M-F 7:30-3:30. Orders outside of those hours ship the following day.
We run a monthly promotion in our online newsletter. Sign up for The Crunch to receive our newsletter and save!
There is no minimum order. And, we offer free shipping on orders over $50 for our retail customers.
Shipping
Currently, we do not offer international shipping. We have been working with a few carriers and looking into our international shipping options, but it has been an ongoing process. We will email all customers on our newsletter list when we are finally able to ship outside of the US.